Comments on: What D’ya think of this?

By: Eric

Eric — Fri, 01 Feb 2008 01:33:16 +0000

Eric…

and readers, Lets DIGG this Blog post so we can get more blog posts FAST!! Good stuff….

By: Doodee

Doodee — Thu, 31 Jan 2008 15:27:00 +0000

Thanks for sharing

By: SISTER MARY BRENDA

SISTER MARY BRENDA — Thu, 24 Jan 2008 23:20:02 +0000

Hello Robin:
I agree with Jason. If you can’t take the heat get out of the kitchen. Get more education & get a better job. Quit your bellyaching. Tims is not holding you hostage. You can quit at any time. When I go to Tims I am a paying customer, paying the servers salary, so be nice to me & I will be nice to you. Tip at a coffee shop. Sorry, no tip! unlessssss you fill my cup to the top, every time. Most days I am paying for a full cup & getting 3/4 on a good day & please, don’t let out the big sigh & overfill when I give it back & ask you to fill the cup up. Here’s how it works for me. Poor service = no tip. Good service is expected. Excellent service deserves a tip.
Thanks for listening.
B

By: T.J.

T.J. — Thu, 17 Jan 2008 19:06:18 +0000

I still think this has to be a joke LOL

But from reading the posts here, I have one question?

I thaught minimum wage was $8/hr? (Not to mention real “servers” jobs have a lower minimum wage) Isn’t there signs up all over the Timmies stateing they ’start’ at $9/hr with additional benefits? I’ve NEVER heard of a minimum wage job that has benefits(?)

Read one of these “Tims is Hireing” signs next time you see one in there. It’s sounds ALOT better then “minimum” wage. A medical plan, and educational support, at a “minimum wage” job, sounds good.

Considering that “unskilled labourers” STILL start at $10 (same as like 10 years ago, WTF?), I would think if you don’t like service, then it’s a plus for yourself to get into labour. You don’t deal with customers, talking with your co-workers is actually part of your job, and you’ll realize how much better you feel about yourelf once you get into “healthier” shape.

And again, as I did mention in my first post;

I have nothing against the service industry itself (as I also work in it), just the people that don’t know what “service” means.

And for the servers, who do thier JOB, THANK YOU VERY MUCH.

By: Chris

Chris — Tue, 15 Jan 2008 04:25:27 +0000

Tom, in reply to what you said, I have no problem tipping for good service. I make a modest living and was brought up to realize the value of a dollar. Privledge breeds indifference, plain and simple. How do you think they got all that stuff in the first place.
Public service industry sucks at the best of times, I know my sister has worked for a major chicken chain (name not required) in Nova Scotia for the last 22 years and I hear about it every week. I believe in the fact the quality of service sets the tip. I’ve had everything from wait staff treating me like a long lost friend, to the most surly person in an apron. I talked to managers stating the fact of both great or poor service. It all boils down to the fact if you hate your job, it reflects to the public and these people should find a new career.
To those who take pride in what they do, THANK YOU FOR A GREAT JOB.

By: sdm

sdm — Tue, 15 Jan 2008 02:27:09 +0000

Some of it makes sense & would probably speed up the drive through. There are also some locations that suck so bad enough that it wouldn’t make a difference.

By: Krugs

Krugs — Tue, 15 Jan 2008 02:12:46 +0000

Friggin coffee isn’t that good anyway, and the service obviously sucks in most cases.

By: Ashley

Ashley — Tue, 15 Jan 2008 00:50:40 +0000

I think they should find a new job… Maybe a job that requires customer service is NOT for them. There actually ARE some people who don’t go to Tim Hortons everyday, and therefore don’t know what the employees like and do not like to hear over the intercom.

By: Jason

Jason — Mon, 14 Jan 2008 23:48:53 +0000

I want to respond to Jenny’s comment not to order 5 bagels with different cream cheese and sandwiches, etc. at the drive thru during ‘rush’ hour. The reason we do that is because the counter staff is certainly in no ‘rush’ to serve you when you do go inside to place your order. Everyone knows that most fast food joints cater to the drive thru customers as their top priority. When you start to make people who actually get out of their cars to go in a place an order feel like they are the priority and quit screwing around behind the counter, then maybe you will get more people out of the drive thru line. The main point is quit your bitching on facebook, take the money that Tim’s pays you, get an education and get better job. Quit whining and start contributing!

By: LD

LD — Mon, 14 Jan 2008 22:38:57 +0000

Hey Robin,

I won’t be earning any points with this post I know but I just had to comment that the Timmies staff that posted their dos & donts need to read the employee handbook. AlthoughTimmies strives for a better customer experience staff let them down at every turn. Every Timmies I’ve ever gone into [not many] has been nothing but an exercise in aggravation. The staff are slow, stupid & inept in my experience, and the facebook group’s list reflects the poor attitude & work ethic.