It’s one of those things you think will never happen to you…a VACATION NIGHTMARE!
Here’ the rundown of our exprerience:
We arrived at the airport early, checked the bags, flew through security and waited patiently at the gate…ready to vacation!
The flight was called, we boarded, buckled up and when the announcement came over the intercom system about heading to the de-icing pad to de-ice…we didn’t think anything of it. After all, this is winter flying.
So, the plane (full of people ready to start their vacation) taxies to the de-icing pad and starts getting sprayed down. After that’s done, for some reason, we start back towards the gate and not towards the runway. No communication from the cockpit or from the flight attendants or air hosts or whatever they’re called these days.
It turns out that the type of plane we were flying in has a small hatch in the cockpit (maybe for ventilation or something) and it’s that hatch that the pilots FORGOT TO CLOSE while we were de-icing! So, de-icing fluid flooded into the cockpit, ran right into the center console and knocked out all communications. No communications = no flight.
We were delayed for 13 hours, missed our connecting flight in Atlanta and the launch of the cruise boat.
Now to be fair, when we finally got to Atlanta, Hell-ta airlines did put us up in a hotel (after we fought for it) and they did give us a 7$ meal voucher…so I guess we should be grateful, eh?
Eventually we caught up with the boat at the second port of call and started our vacation a day and a half late.
Should we even bother complaining? Does the airline even give a @%$*?
Share your nightmares (and thanks for letting me vent)!