680News traffic

Everyday you invite us into your world.  We are in your homes and we are with you in your cars, trucks, vans and SUVs during your daily travels and commutes. We are the 680 traffic department and each day you tune us in for road information and advice. 

So we thought it was about time that we let you have a glimpse of our world … the world of the 680 traffic reporter.

As you know we report traffic every 10 minutes on the ones; 24 hours a day, seven days a week, 365 days a year. When something happens on the roads we often hear about it first from our traffic spotters. Thanks in large part to your dedication and assistance, people have come to depend on 680News to help them get to work, get back home again and just generally get around. Your calls are very valuable to us and our listeners.

Sometimes, due to the sheer volume of calls, we often do not have the luxury of being able to spend much time on the phone with each traffic spotter. There are often several problems on the roads that we need to cover, and we field hundreds of calls during a traffic shift. 

So when you call us with traffic information it would be very helpful if you could:

• Give us the name of the road or highway and the direction. (Also, if the problem is on the 401 for example, we need to know whether it is in the express or collector lanes.)
• Then we need the major cross street the problem is closest to and whether the problem is approaching, right at, or past that cross street.
• Finally we need to know which lanes are blocked and if any emergency crews are on the scene.

If we receive the information in a concise manner, it not only helps us with accurate reporting but it also lets us move on quickly to the next call.

Once again, thanks so much for taking the time to call the *680 traffic line. By working together we can ensure that timely and accurate traffic information is always available to all those folks out on the roads and highways, including you.

This entry was posted on Tuesday, October 23rd, 2007 at 8:55 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.